The Agena Group was formed in 2019 as a UK based multi-disciplinary company. We specialise in parking and software solutions. Our mission is to disrupt industry norms, to innovate, and to provide professional, ethical, customer-focused services.

We’re working hard to raise standards within the parking industry, and to promote regulatory compliance. We invest heavily in our people to provide them with opportunities for growth and development, with dedicated programmes designed to help our employees fulfil their true potential.

Agena takes pride in the quality of solutions that we provide, the expert knowledge of our staff and the strong partnerships we have with our customers. We’re here to help you think differently about parking. Why not join us?

Join Our Team as a Tele Sales Executive!

Are you a dynamic communicator with a passion for people and sales? We’re on the hunt for an enthusiastic Tele Sales Executive to help us generate leads and set up appointments that drive our business forward.

Responsibilities and Duties:

• Reach out to potential and existing customers, introducing them to our products and services using provided scripts.
• Provide detailed answers to inquiries about our offerings and company.
• Ask insightful questions to understand and meet customer needs.
• Refer promising leads to our field sales team when necessary.
• Accurately enter and update customer details in our database.
• Process orders with precision and efficiency.
• Handle complaints professionally to maintain our company’s reputation.
• Exceed expectations to meet sales targets and encourage repeat business.
• Keep thorough records of calls, sales, and valuable customer insights.

Who You Are:

• Experienced in telesales or a similar sales/customer service role.
• Proven track record of achieving sales targets, particularly over the phone.
• Proficient with relevant computer programs (e.g., CRM software) and phone systems.
• Quick to learn about new products and services, and able to explain them clearly to potential customers.
• Fluent in English with excellent communication and interpersonal skills.
• Calm and composed when facing rejection.
• Skilled in negotiation and adept at resolving issues and addressing complaints.

Salary: £23,795.20

Hours: Monday - Friday, 9am - 5.30pm.

Location: Lancing with hybrid working flexibilities

Free onsite parking. Casual office dress code.

Benefits

· Incremental holiday increases to recognise long service

· 2 volunteering days a year

· Unlock your potential with our training, learning & development, and apprenticeship options throughout your career

· Access to the Wellness hub

· Perkbox benefits platform

· Employee Assistance Programme - 24/7 confidential, independent and professional counselling

· Cycle-to-work scheme

· Regular team/company socials

· Team events from breakfasts for charity, social drinks in your local office location to book clubs, environmental initiatives, and lunch and learns.

Additional Information

• Our selection process is as follows: Application – Competency Based Interview

• You must be able to legally live and work in the UK

The Agena Group and associated companies are committed to providing an inclusive and barrier-free recruitment process. We will provide reasonable adjustments and support to ensure neuro-diverse applicants or those with a disability or long-term condition can be their best during the recruitment process. To request an adjustment, if you need this job advert in an alternative format, or if you have any questions about the recruitment process, please contact recruitment@agenagroup.com

(No agency speculative contact - thank you)